AUCCU Privacy Policy

1. Information We Collect

We may collect the following categories of information.

2. How We Use Information

We use personal information for the following purposes:

• To create, maintain, and secure user accounts.
• To verify email addresses, phone numbers, account activity, and auction eligibility.
• To process auction registrations, bids, purchases, marketplace orders, invoices, payments, shipping, returns where applicable, and seller settlements.
• To evaluate, review, catalogue, photograph, market, sell, or return consigned property.
• To communicate with buyers, sellers, consignors, bidders, and account holders.
• To send transactional notices, including bid confirmations, outbid notices, winning bid notices, invoices, payment reminders, shipping updates, consignment updates, account security notices, and policy updates.
• To provide customer support and respond to inquiries.
• To prevent fraud, abuse, unauthorized access, chargebacks, payment disputes, bid manipulation, and other harmful activity.
• To comply with legal, tax, customs, sanctions, regulatory, accounting, and recordkeeping obligations.
• To enforce AUCCU’s Terms, auction terms, marketplace terms, consignment agreements, invoices, and other agreements.
• To improve our website, services, cataloging, search, user experience, security, and operational processes.
• To protect the rights, property, safety, and security of AUCCU, our users, consignors, buyers, employees, agents, and others.

3. How We Share Information

We may share personal information with the following categories of recipients:

4. We Do Not Sell Personal Information

AUCCU does not sell personal information in the ordinary sense of selling customer lists for money. We also do not use personal information to allow third parties to independently market unrelated products or services to you without appropriate notice or consent.

If our practices change in a way that constitutes a “sale,” “sharing,” or targeted advertising under applicable privacy laws, we will update this Privacy Policy and provide any required opt-out rights.

5. Cookies, Analytics, and Security Tools

AUCCU may use cookies and similar technologies for:

• Essential website operation.
• Account login and session management.
• Security and fraud prevention.
• Cloudflare Turnstile and anti-bot verification.
• Performance monitoring.
• Analytics and website improvement.
• Remembering user preferences.

You can control cookies through your browser settings. Blocking essential cookies may prevent parts of the website from functioning properly.

6. SMS, Email, and Notifications

If you provide a phone number, AUCCU may use it for account verification, security, transaction-related notices, auction-related notices, invoice reminders, shipping updates, and other service communications.

Where required by law, we will obtain consent before sending marketing SMS or marketing email. You may opt out of non-essential marketing communications, but we may still send transactional, account, legal, security, invoice, payment, auction, shipping, and consignment-related notices.

Standard message and data rates may apply.

7. Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain accounts, complete transactions, resolve disputes, comply with legal and tax obligations, prevent fraud, enforce agreements, and maintain accurate auction, consignment, invoice, payment, shipping, and settlement records.

Because auction and consignment transactions may require long-term recordkeeping, some transaction records may be retained even after an account is closed, where permitted or required by law.

8. Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information. However, no website, database, transmission method, or storage system is completely secure. You are responsible for keeping your account credentials confidential and for notifying us promptly if you suspect unauthorized account access.

9. Your Privacy Choices and Rights

Depending on where you live and applicable law, you may have rights to:

• Request access to personal information we hold about you.
• Request correction of inaccurate personal information.
• Request deletion of personal information.
• Request a copy of personal information.
• Opt out of certain data processing activities where applicable.
• Appeal a decision regarding a privacy request where applicable.

To submit a privacy request, contact info@auccu.com. We may need to verify your identity before responding. We may deny or limit requests where permitted by law, including where retaining information is necessary to complete a transaction, comply with law, prevent fraud, resolve disputes, enforce agreements, or maintain required records.

10. International Users

AUCCU is based in the United States. If you access AUCCU from outside the United States, your information may be transferred to, stored in, or processed in the United States and other jurisdictions where our service providers operate. These jurisdictions may have different data protection laws than your location.

11. Children

AUCCU is not intended for persons under 18 years of age. We do not knowingly collect personal information from anyone under 18. If you believe a person under 18 has provided personal information to AUCCU, please contact us at info@auccu.com.

12. Third-Party Websites

AUCCU may link to third-party websites, payment providers, shipping providers, authentication providers, or other services. We are not responsible for the privacy practices, content, security, or terms of those third parties.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date. Your continued use of AUCCU after an update means you acknowledge the updated Privacy Policy.

14. Contact Us

For privacy questions or requests, contact: